Your privacy is important to us. Learn how we protect and manage your personal information.
This Privacy Policy describes how Wild Planet Safari collects, uses, and protects your personal information.
Wild Planet Safari ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book our safari services, or interact with us.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Kenya Data Protection Act.
We collect personal information that you voluntarily provide to us when you:
We may collect special category data (such as dietary requirements, health information, or religious preferences) only when necessary for your safety and to provide appropriate services. We obtain your explicit consent for processing such data.
Process bookings, manage reservations, and provide safari services
Respond to inquiries and provide customer service
Send promotional materials and safari updates (with your consent)
Comply with legal obligations and regulatory requirements
Analyze website usage and improve user experience
We may share your personal information with third parties only in the following circumstances:
Hotels, lodges, airlines, and other service providers necessary for your safari experience
When required by law, court order, or governmental authorities
In connection with a merger, acquisition, or sale of all or a portion of our assets
To protect the safety and security of our guests and staff
International Transfers: Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL encryption for data transmission
Role-based access to personal data
Protected servers and databases
Regular data protection training
Data Breach Response: In the unlikely event of a data breach, we will notify you and the relevant authorities as required by law.
Under data protection laws, you have the following rights regarding your personal information:
Right to access and receive your data in a portable format
Right to correct inaccurate or incomplete data
Right to request deletion of your personal data
Right to restrict processing of your data
Right to object to certain processing activities
Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
In Kenya: Office of the Data Protection Commissioner
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Last updated: November 13, 2024
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